Getting to Grips with Knowledge Management (G2G)

Please note...

The G2G course ended on July 22nd 2005. However, this website retains useful information and resources that may be of interest to you.

About G2G...

Welcome to the 'Getting to Grips with Knowledge Management' (G2G) web pages. It is an online interactive course on knowledge management that is being delivered by email and Web pages as part of the National electronic Library for Health (NeLH) Librarian Development Programme.

The G2G course began on the 13th of June 2005 and will end on the 22nd of July 2005. To keep track of the course so far, see the G2G archive. To see an outline of upcoming course materials and exercises, see the G2G course timetable.

G2G Course Materials...

• What is knowledge management? (G2G Briefing, written by Caroline de Brún)
• Knowledge management in health services case study (G2G PowerPoint presentation)
• Components of a knowledge management strategy (G2G Briefing)
• Communities of Practice (G2G Briefing, written by Adrienne Speake)
• NeLH Specialist Libraries as an example of a Community of Practice (G2G PowerPoint presentation)
• Course summary (G2G Briefing)

Course Evaluation:

• G2G Evaluation Report

Course aim...

This course aims to provide practical skills in delivering knowledge management techniques that are feasible at a local or organisational level. The course will be supported by real-life case studies and practical tasks and exercises.

Course objectives...

By the end of this course participants will be able to:

• Understand the importance of knowledge management in health care.
• Identify the main considerations to be taken into account when planning a knowledge management strategy.
• Use knowledge management tools to meet the needs of their organisation or community
• Prepare a planned approach to developing a “community of practice”.
• Identify strategies to enable you to sell the benefits of knowledge management at an organisational or local level.
• Evaluate the effectiveness of knowledge management techniques.
• Engage with fellow participants in discussing issues connected with practical knowledge management problems and situations.

G2G references

For more information, see the following references:

Booth A (2001) Managing Knowledge for Clinical Excellence: ten building blocks. Journal of Clinical Excellence 3 (4): 187-194.

Booth A and Brice A (2004). Knowledge Management In: Walton & Booth. Exploiting Knowledge in Health Services. London: Facet: 60-74.

Keeling C & Lambert S (2000) Knowledge management in the NHS: positioning the healthcare librarian at the knowledge intersection Health Libraries Review 17: 136 –143

Melissie C. R (2002). The complete idiot's guide to knowledge management. Madison, WI: CWL Publishing Enterprises.

Plaice C, Kitch P (2003). Embedding knowledge management in the NHS south-west: pragmatic first steps for a practical concept. Health Info Libr J. Jun;20(2):75-85.